A fast-growing primary care organization
Healthcare

A fast-growing primary care organization.

Empowering modern primary care with secure, consistent IT

Multi-state, HQ Los Angeles
200+ staff
Clinics nationwide
Client background

Where they started.

A growing primary care organization with staff working both remotely and in clinical offices across the country. As they expanded, they needed a technology partner who could deliver a secure, consistent experience for every team member while ensuring strict adherence to HIPAA.

Challenges

Key obstacles to overcome.

The hurdles they needed to clear.

A distributed workforce

Delivering a seamless desktop experience for staff across remote and in-office settings.

HIPAA requirements

Maintaining HIPAA compliance and safeguarding sensitive patient data.

Rapid growth

Managing onboarding and offboarding for a constantly growing workforce.

Multi-site security

Securing multiple clinical sites with a centralised, scalable approach.

Our solution

How we approached it.

A comprehensive approach to modernizing their IT infrastructure.

A consistent user experience

Managed devices and virtual desktops give staff a unified, secure environment accessible from anywhere — remote or in-office, the same tools and protections every time.

HIPAA alignment

We aligned their technology environment with HIPAA standards so patient data is handled securely and in compliance.

Employee lifecycle management

Equipment shipped to new hires, devices collected from departing staff, and onboarding training so every employee starts confident and productive.

Scalable clinical expansion

As new clinics opened across the country, we deployed technology rapidly and provided 24/7 end-user support to keep staff productive and patients cared for.

Verkada across every clinic

We designed and installed Verkada cameras and access control at clinics across the country and manage them from a single pane of glass. Leadership sees every facility from one console; a door schedule or a badge revocation is one change for every site.

Outcomes

Measurable impact.

Lasting results that compound over time.

Scalable operations

The organization scaled quickly while maintaining HIPAA compliance and secure patient care.

Seamless workforce management

New staff are onboarded with shipped equipment and training; departing users are securely offboarded to protect sensitive data.

A consistent experience

Staff enjoy a reliable desktop experience no matter where they work.

One console for physical security

Cameras and door access at clinics in multiple states, managed centrally — no site visit to pull footage, add a badge or lock down a location.

Focus on the mission

With 24/7 user support and full IT management handled, leadership can focus on expanding access to high-quality primary care.

The single biggest benefit of working with Methodology IT is knowing they have our back—I don't even think about the server room anymore! They communicate effectively, show up in person when needed, and choosing them was the best decision we made for our IT needs.
Wendy King
Executive
A fast-growing primary care organization
Ready when you are

Ready to transform your organization?

Let's discuss how Methodology IT can help your organization achieve similar results.