A private-aviation caterer at LAX.
Gains stability and scalability with cloud workstations
Where they started.
A premier inflight catering company serving private and commercial aviation clients out of Los Angeles, with a reputation for exceptional quality and service. The operation runs around the clock and relies heavily on its technology to coordinate kitchens, logistics and client communication — every outage lands on a flight schedule that doesn't move.
Key obstacles to overcome.
The hurdles they needed to clear.
Frequent downtime
Repeated IT outages that disrupted operations during critical service windows.
High support overhead
Local devices requiring significant support effort, taking time away from growth initiatives.
Seasonal scaling
Difficulty scaling for seasonal workforce demands and varying operational needs.
Security concerns
Growing concerns around data security and device management across multiple locations.
How we approached it.
A comprehensive approach to modernizing their IT infrastructure.
Cloud-powered desktops
Migrated the workforce to cloud-powered desktops — a modern, reliable and secure platform tailored to their needs.
One standard workstation
Employees access a standard cloud workstation from any device, anywhere, so performance and access are consistent.
Centralised management
Updates, patches and security are handled in the cloud, reducing the local support burden.
Power where it's needed
Advanced workstations are available for employees who need more processing power for specialised tasks.
Business continuity built in
If a device fails, work resumes instantly on another device without data loss.
Measurable impact.
Lasting results that compound over time.
80% downtime reduction
An 80% reduction in downtime incidents, dramatically improving operational reliability.
Faster onboarding
Streamlined onboarding for new and seasonal staff through cloud-based access.
Enhanced security
Stronger security through centralised data and access controls across all locations.
Resources freed
Time redirected to customer service and operations instead of IT troubleshooting.
A scalable foundation
An IT foundation ready for future growth and operational expansion.
“The single biggest benefit of working with Methodology IT is knowing they have our back—I don't even think about the server room anymore! They communicate effectively, show up in person when needed, and choosing them was the best decision we made for our IT needs.”
Ready to transform your organization?
Let's discuss how Methodology IT can help your organization achieve similar results.